Our Story
Based in Wellington, New Zealand and supporting hoteliers around the globe.
Where it all started
Altitude was started in 2019 by Anthony, the now Solutions Director and Founder. After collaborating in the hotel space, Anthony was inspired to develop the idea of using technology to simplify day to day operations in accommodation and drive better guest engagement, all while being environmentally friendly.
Where we are today
Today, we offer hoteliers a wide range of smart, cloud-based solutions— from our all-in-one Self-Service Kiosks to our Guest App, In-Room App, and powerful operational features.
Our platform is digital, mobile, and cost-effective, designed to simplify hotel operations, automate tasks, and unify systems, all while enhancing the guest experience.
Why we do what we do.
At Altitude, we bring hospitality and technology together through our intuitive, modular platform.
Altitude empowers hotels to elevate their guest experiences, optimise back-of-house, and create sustainable, efficient operations— all while keeping the human connection at the heart of what we do.
Sustainability
Sustainability is at the core of everything we do. From our team commitments to how we design our solutions, we focus on helping our customers operate more sustainably while prioritising lasting, responsible impact.
Customer-Centric by Design
Our agile approach means we continuously refine and enhance our platform based on real-time feedback, making it simple to train teams and ensuring it evolves with the needs of hoteliers and guests.
Safety and Security
We're committed to providing a secure, reliable platform that ensures the safety and protection of your data at every step.
Innovation
Just as accommodation and guest expectations are constantly evolving, so does our platform. We work hard to innovate and offer our customers leading solutions for their guests.
Some of our customers already enjoying the benefits of Altitude
FAQ's
What areas of the globe does Altitude support?
We're global, and proudly work with customers in the UK, Japan, South America, Australasia and Europe.
What makes Altitude different from other platforms?
We're a complete end-to-end platform. We focus on the guest experience right from the point of first booking, through to post departure marketing and loyalty. We focus on helping hotels create experiences to suit all types of guest preferences and ensure our platform is modular and end-user focused.
Where is Altitude located?
We're based in Wellington, New Zealand, but supporting customers around the world.